This was the only Salon I've ever been to, where they pull and pull on ur hair. I read 1 review, that Another woman posted and she was absolutely right. Sandra, pull and pull as if she has no sense whatsoever! My last time there was last year 2023, A week before Xmas. I visited 3 times and those 3 times was enough for me. I've been doing my own hair sense then and it looks great! I cannot let NO ONE pull my hair out. All those other good reviews, gotta be family and friend's. They cannot be regular people like me and the rest. Trust me!